Assessments aren’t the only tool for enabling change.


Learning community

What supports individual and group change? Join a learning community, because it’s nearly impossible to change your perspective without other people.

  • The Gestalt International Study Center in Wellfleet, MA. GISC has a wide variety of courses for leaders, teams, and individuals.
  • Another favorite is Robert Kegan/Lisa Lahey’s Immunity to Change. They have two excellent books: The Way We Talk Can Change the Way We Work and Immunity to Change. The first book also provides a robust framework to feedback.



Books of Interest

Far From the Tree
Andrew Solomon,


Communication Skills

Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
Susan Scott, Berkely Publishing Group, 2002

Metaphors We Live By
George Lakoff and Mark Johnson, University of Chicago Press, 1980


Beyond Reason: Using Emotions as You Negotiate
Roger Fisher, Daniel Shapiro, The Penguin Group, 2006

Difficult Conversations: How to Discuss What Matters Most
Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher, Penguin USA, 2000


Old Favorites

How to Talk So Kids Will Listen and Listen So Kids Will Talk
Adele Faber and Elaine Mazlish, Avon Books, 1980